Job Opportunity - Support Services Specialist

The Organization:

Brain Tumour Foundation of Canada is a national not-for-profit organization dedicated to reaching every Canadian affected by a brain tumour through support, education, information and research.

The Role:

As one of four Support Services Specialists reporting to the Human Relations Manager, you will contribute to the long-term success of the foundation’s engagement with the brain tumour community by overseeing the Support Services Program. Responsibilities include overseeing the GOCervo pediatric program, one to one supports, maintaining relationships with local Health Care Professionals and fundraising activities as required.

  • Full-Time – maternity leave (Montreal)

You will have responsibilities that include, but are not limited to: 

  • Along with the Human Relations Manager, the development of the annual work plan and budget for support groups and education programs
  • Development of strategies and ways to strengthen the GOCervo and Health Care Professional program as outlined in the work plan
  • Ongoing support of Volunteers through ongoing communications, supports and training
  • Provision of telephone and online support to those affected by brain tumours in both English and French
  • Work with the Marketing and Communications Team to develop and execute effective communication and marketing strategies to;
    • Grow the engagement in our organization of people participating in the support services program, including support group facilitators and convenors, support group members, families, caregivers and health care professionals
    • Increase the support and referrals from the health care community to our support services program. 
  • Work with the Human Relations Coordinator to recruit, train and recognize volunteers
  • Work with the Systems team to maximize the effective use of the database and other on-line products/programs applicable to this position’s responsibilities. This includes data entry, report development and generation, and analysis of data on a regular and consistent basis
  • Work collaboratively with current and potential community partners in hopes of furthering and enhancing partnerships within French-speaking communities in Canada
  • Work with the Fundraising team to nurture and support relationship development within Quebec to financially support the work of the organization
  • Work with the Fundraising team to secure funding and sponsorship opportunities within Quebec
  • Work with the Fundraising team on the development and implementation of bilingual fundraising initiatives through the annual fund, Brain Tumour Walk program and community events portfolio.

Your qualifications include:

  • Bilingual in French and English
  • Educational requirements include University Degree or College diploma in Social Sciences, Communications or Fundraising
  • Superior presentation and communication skills
  • Previous volunteer management and event management experience is preferred
  • Proven experience in community development and building supportive networks
  • A positive attitude is a must along with the ability to work independently in a virtual environment
  • Vulnerable screening check required
  • A valid driver’s license and the ability to travel
  • The ability to work evenings and weekends when necessary.

Other Details:

  • Full-Time – maternity leave (Montreal)
  • Brain Tumour Foundation of Canada is an equal opportunity employer.

If you think you are the right candidate…

Please forward your cover letter and resume, in both English and French, in confidence to:

Brain Tumour Foundation of Canada, 205 Horton St E, Suite 203, London, ON  N6B 1K7

See the bilingual posting for this role.

Please note that only those applicants selected for an interview will be contacted. 

No phone calls please.

Thank you for your interest.


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Upcoming Events

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  • 18/Jun/2019: New Glasgow Support Group: Meets at East Haven Manor, 695 East River Road in New Glasgow, NS ... Learn more >
  • 19/Jun/2019: Windsor Support Group: Meets at the United Way, Unit A1, 300 Giles Blvd. East... Learn more >
  • 19/Jun/2019: Calgary Support Group: Meets at Wellspring Calgary, 1404 Home Road NW, Calgary, Alberta, T3B 1G7... Learn more >
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